{"xsrfToken":"64c35513598e1f70e29b177a9d0952357cf1bc54_lout","branding":{"id":"6","key":"bbi","name":"Best Buddies Staff Support Ticket Portal","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#78b0a5","headerLinkHoverBGColor":"#78b0a5","headerBadgeColor":"#78b0a5"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e880a18a-f54a-44c2-8e4c-ac62d32993b2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NWY1ZDc2YS1mNzcxLTQzMWItYjM2Mi0xMDI1ZGVhYmY0ZjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU4ODBhMThhLWY1NGEtNDRjMi04ZTRjLWFjNjJkMzI5OTNiMiI6WyJyZWFkIl19LCJleHAiOjE3MzMwODQ5OTAsIm5iZiI6MTczMzA4NDM5MH0.-kCAQfiuRJdRrPKZI3o8IQc2SaZOP5V8UsiB_agKuhA&client=75f5d76a-f771-431b-b362-1025deabf4f2&mode=fit","logoId":"e880a18a-f54a-44c2-8e4c-ac62d32993b2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the BB Staff Support Ticket Portal","sharedPortalName":"BB Staff Support Ticket Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the BB Staff Support Ticket Portal","sharedPortalName":"BB Staff Support Ticket Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#9396ca","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"6","key":"bbi","projectId":10005,"serviceDeskId":6,"name":"Best Buddies Staff Support Ticket Portal","description":"<p>Welcome! You can raise a request using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"126","name":"Accounts Payable Reclass","descriptionHtml":"","callToAction":"Accounts Payable Reclass","introHtml":"","icon":10600,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[64],"key":""},{"id":"125","name":"Ambassador Requests","descriptionHtml":"","callToAction":"Ambassador Requests","introHtml":"","icon":10599,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10599","groups":[63],"key":""},{"id":"122","name":"Computer Requests","descriptionHtml":"","callToAction":"Computer Requests","introHtml":"","icon":10596,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10596","groups":[63],"key":""},{"id":"114","name":"Create an event with a Summa registration form","descriptionHtml":"<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"Create an event with a Summa registration form","introHtml":"","icon":10590,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10590","groups":[60],"key":""},{"id":"130","name":"Create an event without a Summa registration form","descriptionHtml":"<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"Create an event without a Summa registration form","introHtml":"","icon":10550,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[60],"key":""},{"id":"123","name":"FW or CoY Email Campaign Requests","descriptionHtml":"<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"FW or CoY Email Campaign Requests","introHtml":"","icon":10527,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[59],"key":""},{"id":"121","name":"FW Text Message (Whispr) Requests","descriptionHtml":"","callToAction":"FW Text Message (Whispr) Requests","introHtml":"","icon":10605,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","groups":[59],"key":""},{"id":"124","name":"Gift Reclasses","descriptionHtml":"","callToAction":"Gift Reclasses","introHtml":"","icon":10601,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10601","groups":[61],"key":""},{"id":"132","name":"Government Relations","descriptionHtml":"","callToAction":"Government Relations","introHtml":"","icon":10603,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10603","groups":[63],"key":""},{"id":"111","name":"Graphic Design Requests","descriptionHtml":"","callToAction":"Graphic Design Requests","introHtml":"","icon":10587,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10587","groups":[58],"key":""},{"id":"117","name":"Job Post Requests","descriptionHtml":"","callToAction":"Job Post Requests","introHtml":"","icon":10591,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10591","groups":[63],"key":""},{"id":"119","name":"National or State E-Mail Campaign Requests","descriptionHtml":"<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"National or State E-Mail Campaign Requests","introHtml":"","icon":10492,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[59],"key":""},{"id":"133","name":"New Vendor Set Up Request","descriptionHtml":"","callToAction":"New Vendor Set Up Request","introHtml":"","icon":10550,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[64],"key":""},{"id":"118","name":"Other/ Miscellaneous Web Requests","descriptionHtml":"<p>For Advisory Board and Staff Directory updates, broken links, missing images any other miscellaneous updates.</p>\n<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"Other/ Miscellaneous Web Requests","introHtml":"","icon":10592,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10592","groups":[60],"key":""},{"id":"112","name":"Raiser's Edge Requests","descriptionHtml":"","callToAction":"Raiser's Edge Requests","introHtml":"","icon":10588,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10588","groups":[61],"key":""},{"id":"131","name":"Submit a News Article","descriptionHtml":"<p>Use this ticket to submit a national or state website news article.</p>","callToAction":"Submit a News Article","introHtml":"","icon":10550,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[60],"key":""},{"id":"129","name":"Update Existing Event / Webpage / Site","descriptionHtml":"","callToAction":"Update Existing Event / Webpage / Site","introHtml":"","icon":10592,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10592","groups":[60],"key":""},{"id":"120","name":"Update Live Events (COY, FW, Galas, etc)","descriptionHtml":"","callToAction":"Update Live Events (COY, FW, Galas, etc)","introHtml":"","icon":10594,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10594","groups":[60],"key":""},{"id":"116","name":"BBLC Merchandise Requests","descriptionHtml":"","callToAction":"BBLC Merchandise Requests","introHtml":"","icon":10589,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[],"key":""},{"id":"104","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"134","name":"Friendship Walk Order Requests","descriptionHtml":"","callToAction":"Friendship Walk Order Requests","introHtml":"","icon":10589,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[],"key":""}],"reqGroups":[{"id":61,"name":"Data Team"},{"id":59,"name":"Email & Text Messages"},{"id":64,"name":"Finance"},{"id":58,"name":"Graphic Design"},{"id":63,"name":"Miscellaneous"},{"id":60,"name":"Websites"}],"orderMapping":{"59":[123,119,121],"61":[124,112],"58":[111],"64":[133,126],"60":[131,130,129,118,120,114],"63":[132,125,122,117]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BBI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NWY1ZDc2YS1mNzcxLTQzMWItYjM2Mi0xMDI1ZGVhYmY0ZjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzMwODU1OTAsIm5iZiI6MTczMzA4NDM5MH0.qvnreWcwhdmxeILemqtCuPd1wtU0mJfjiRO8DdLCh3s","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"75f5d76a-f771-431b-b362-1025deabf4f2","tokenDurationInMins":20}},"reqCreate":{"id":132,"projectId":10005,"form":{"name":"Government Relations","descriptionHtml":"","callToAction":"Government Relations","intro":"","instructions":"","icon":10603,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10603","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Your Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10164","fieldConfigId":"10267","label":"Your Title","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10105","fieldConfigId":"10208","label":"Your State Office or Dept Team","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10165","fieldConfigId":"10268","label":"Your Email","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10166","fieldConfigId":"10269","label":"Your Phone Number","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10167","fieldConfigId":"10270","label":"Reason for Request","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10497","label":"Advisory Board","selected":false,"children":[]},{"value":"10498","label":"Ambassador Training","selected":false,"children":[]},{"value":"10499","label":"Champion of the Year Gala","selected":false,"children":[]},{"value":"10500","label":"Chapter Event","selected":false,"children":[]},{"value":"10501","label":"Event Committee","selected":false,"children":[]},{"value":"10502","label":"Friendship Walk","selected":false,"children":[]},{"value":"10503","label":"Issue a Proclamation","selected":false,"children":[]},{"value":"10504","label":"Local Leadership Training Day","selected":false,"children":[]},{"value":"10505","label":"Other","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10169","fieldConfigId":"10272","label":"If Other, Please Describe","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10170","fieldConfigId":"10273","label":"Who Do You Want to Involve?","description":"Please List Full Name(s) and Title(s)","descriptionHtml":"<p>Please List Full Name(s) and Title(s)</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10171","fieldConfigId":"10274","label":"What Do You Want Them To Do?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10172","fieldConfigId":"10275","label":"Please Tell Us More About Why You Want This Person(s) To Be Involved/Attend Your Event","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10129","fieldConfigId":"10232","label":"Event Date","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10168","fieldConfigId":"10271","label":"Event Start & End Time","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10140","fieldConfigId":"10243","label":"Event Location","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10112","fieldConfigId":"10215","label":"Event Page URL","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10142","fieldConfigId":"10245","label":"Will Anthony K Shriver or any other special guests be in attendance?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10362","label":"Yes","selected":false,"children":[]},{"value":"10363","label":"No","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10173","fieldConfigId":"10276","label":"If Yes, Please List","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/132","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/132","calendarParams":{"firstDay":0,"date":"2024-12-01T15:19:50-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NWY1ZDc2YS1mNzcxLTQzMWItYjM2Mi0xMDI1ZGVhYmY0ZjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzMwODU1OTAsIm5iZiI6MTczMzA4NDM5MH0.qvnreWcwhdmxeILemqtCuPd1wtU0mJfjiRO8DdLCh3s","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"75f5d76a-f771-431b-b362-1025deabf4f2","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}