{"xsrfToken":"ebcedb2b19bbc39e4b00b2115b71f98d3afb7076_lout","branding":{"id":"6","key":"bbi","name":"Best Buddies Staff Support Ticket Portal","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#78b0a5","headerLinkHoverBGColor":"#78b0a5","headerBadgeColor":"#78b0a5"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e880a18a-f54a-44c2-8e4c-ac62d32993b2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NWY1ZDc2YS1mNzcxLTQzMWItYjM2Mi0xMDI1ZGVhYmY0ZjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU4ODBhMThhLWY1NGEtNDRjMi04ZTRjLWFjNjJkMzI5OTNiMiI6WyJyZWFkIl19LCJleHAiOjE3MzY5Mjk1NDQsIm5iZiI6MTczNjkyODk0NH0.RZ4f4aMCFw5OQOk9klHZ5hRpuM92J397QYqEQ5BY2DE&client=75f5d76a-f771-431b-b362-1025deabf4f2&mode=fit","logoId":"e880a18a-f54a-44c2-8e4c-ac62d32993b2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the BB Staff Support Ticket Portal","sharedPortalName":"BB Staff Support Ticket Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the BB Staff Support Ticket Portal","sharedPortalName":"BB Staff Support Ticket Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#9396ca","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"bbi","projectId":10005,"serviceDeskId":6,"name":"Best Buddies Staff Support Ticket Portal","description":"<p>Welcome! You can raise a request using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"126","name":"Accounts Payable Reclass","descriptionHtml":"","callToAction":"Accounts Payable Reclass","introHtml":"","icon":10600,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[64],"key":""},{"id":"125","name":"Ambassador Requests","descriptionHtml":"","callToAction":"Ambassador Requests","introHtml":"","icon":10599,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10599","groups":[63],"key":""},{"id":"122","name":"Computer Requests","descriptionHtml":"","callToAction":"Computer Requests","introHtml":"","icon":10596,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10596","groups":[63],"key":""},{"id":"114","name":"Create an event with a Summa registration form","descriptionHtml":"<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"Create an event with a Summa registration form","introHtml":"","icon":10590,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10590","groups":[60],"key":""},{"id":"130","name":"Create an event without a Summa registration form","descriptionHtml":"<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"Create an event without a Summa registration form","introHtml":"","icon":10550,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[60],"key":""},{"id":"123","name":"FW or CoY Email Campaign Requests","descriptionHtml":"<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"FW or CoY Email Campaign Requests","introHtml":"","icon":10527,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[59],"key":""},{"id":"121","name":"FW Text Message (Whispr) Requests","descriptionHtml":"","callToAction":"FW Text Message (Whispr) Requests","introHtml":"","icon":10605,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","groups":[59],"key":""},{"id":"124","name":"Gift Reclasses","descriptionHtml":"","callToAction":"Gift Reclasses","introHtml":"","icon":10601,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10601","groups":[61],"key":""},{"id":"132","name":"Government Relations","descriptionHtml":"","callToAction":"Government Relations","introHtml":"","icon":10603,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10603","groups":[63],"key":""},{"id":"111","name":"Graphic Design Requests","descriptionHtml":"","callToAction":"Graphic Design Requests","introHtml":"","icon":10587,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10587","groups":[58],"key":""},{"id":"117","name":"Job Post Requests","descriptionHtml":"","callToAction":"Job Post Requests","introHtml":"","icon":10591,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10591","groups":[63],"key":""},{"id":"119","name":"National or State E-Mail Campaign Requests","descriptionHtml":"<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"National or State E-Mail Campaign Requests","introHtml":"","icon":10492,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[59],"key":""},{"id":"133","name":"New Vendor Set Up Request","descriptionHtml":"","callToAction":"New Vendor Set Up Request","introHtml":"","icon":10550,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[64],"key":""},{"id":"118","name":"Other/ Miscellaneous Web Requests","descriptionHtml":"<p>For Advisory Board and Staff Directory updates, broken links, missing images any other miscellaneous updates.</p>\n<p>To receive replies to your request, be sure to use your personal work email address in the \"Raise this request on behalf of\" field.</p>","callToAction":"Other/ Miscellaneous Web Requests","introHtml":"","icon":10592,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10592","groups":[60],"key":""},{"id":"112","name":"Raiser's Edge Requests","descriptionHtml":"","callToAction":"Raiser's Edge Requests","introHtml":"","icon":10588,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10588","groups":[61],"key":""},{"id":"131","name":"Submit a News Article","descriptionHtml":"<p>Use this ticket to submit a national or state website news article.</p>","callToAction":"Submit a News Article","introHtml":"","icon":10550,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[60],"key":""},{"id":"129","name":"Update Existing Event / Webpage / Site","descriptionHtml":"","callToAction":"Update Existing Event / Webpage / Site","introHtml":"","icon":10592,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10592","groups":[60],"key":""},{"id":"120","name":"Update Live Events (COY, FW, Galas, etc)","descriptionHtml":"","callToAction":"Update Live Events (COY, FW, Galas, etc)","introHtml":"","icon":10594,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10594","groups":[60],"key":""},{"id":"116","name":"BBLC Merchandise Requests","descriptionHtml":"","callToAction":"BBLC Merchandise Requests","introHtml":"","icon":10589,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[],"key":""},{"id":"104","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"134","name":"Friendship Walk Order Requests","descriptionHtml":"","callToAction":"Friendship Walk Order Requests","introHtml":"","icon":10589,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[],"key":""}],"reqGroups":[{"id":61,"name":"Data Team"},{"id":59,"name":"Email & Text Messages"},{"id":64,"name":"Finance"},{"id":58,"name":"Graphic Design"},{"id":63,"name":"Miscellaneous"},{"id":60,"name":"Websites"}],"orderMapping":{"59":[123,119,121],"61":[124,112],"58":[111],"64":[133,126],"60":[131,130,129,118,120,114],"63":[132,125,122,117]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BBI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NWY1ZDc2YS1mNzcxLTQzMWItYjM2Mi0xMDI1ZGVhYmY0ZjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY5MzAxNDQsIm5iZiI6MTczNjkyODk0NH0.we4fjliruNT3ZV5ujbe2OTYClU2i_pkMBGwDW4Pp1D0","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"75f5d76a-f771-431b-b362-1025deabf4f2","tokenDurationInMins":20}},"reqCreate":{"id":122,"projectId":10005,"form":{"name":"Computer Requests","descriptionHtml":"","callToAction":"Computer Requests","intro":"","instructions":"","icon":10596,"iconUrl":"https://bbihelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10596","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10135","fieldConfigId":"10238","label":"Device List","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10352","label":"Laptop","selected":false,"children":[]},{"value":"10353","label":"iPad","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"New Device Request","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["New Device Request"]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10060","fieldConfigId":"10162","label":"Office Location","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10110","label":"HQ","selected":false,"children":[]},{"value":"10508","label":"WFH","selected":false,"children":[]},{"value":"10111","label":"Alabama","selected":false,"children":[]},{"value":"10112","label":"Alaska","selected":false,"children":[]},{"value":"10113","label":"Arizona","selected":false,"children":[]},{"value":"10114","label":"Arkansas","selected":false,"children":[]},{"value":"10115","label":"California","selected":false,"children":[]},{"value":"10116","label":"Colorado","selected":false,"children":[]},{"value":"10117","label":"Connecticut","selected":false,"children":[]},{"value":"10118","label":"Delaware","selected":false,"children":[]},{"value":"10119","label":"Florida","selected":false,"children":[]},{"value":"10120","label":"Georgia","selected":false,"children":[]},{"value":"10121","label":"Hawaii","selected":false,"children":[]},{"value":"10122","label":"Idaho","selected":false,"children":[]},{"value":"10123","label":"Illinois","selected":false,"children":[]},{"value":"10124","label":"Indiana","selected":false,"children":[]},{"value":"10125","label":"Iowa","selected":false,"children":[]},{"value":"10126","label":"Kansas","selected":false,"children":[]},{"value":"10127","label":"Kentucky","selected":false,"children":[]},{"value":"10128","label":"Louisiana","selected":false,"children":[]},{"value":"10129","label":"Maine","selected":false,"children":[]},{"value":"10130","label":"Maryland","selected":false,"children":[]},{"value":"10131","label":"Massachusetts","selected":false,"children":[]},{"value":"10132","label":"Michigan","selected":false,"children":[]},{"value":"10133","label":"Minnesota","selected":false,"children":[]},{"value":"10134","label":"Mississippi","selected":false,"children":[]},{"value":"10135","label":"Missouri","selected":false,"children":[]},{"value":"10136","label":"Montana","selected":false,"children":[]},{"value":"10137","label":"Nebrasks","selected":false,"children":[]},{"value":"10138","label":"Nevada","selected":false,"children":[]},{"value":"10139","label":"New Hampshire","selected":false,"children":[]},{"value":"10140","label":"New Jersey","selected":false,"children":[]},{"value":"10141","label":"New Mexico","selected":false,"children":[]},{"value":"10142","label":"New York","selected":false,"children":[]},{"value":"10143","label":"North Carolina","selected":false,"children":[]},{"value":"10144","label":"North Dakota","selected":false,"children":[]},{"value":"10145","label":"Ohio","selected":false,"children":[]},{"value":"10146","label":"Oklahoma","selected":false,"children":[]},{"value":"10147","label":"Oregon","selected":false,"children":[]},{"value":"10148","label":"Pennsylvania","selected":false,"children":[]},{"value":"10149","label":"Rhode Island","selected":false,"children":[]},{"value":"10150","label":"South Carolina","selected":false,"children":[]},{"value":"10151","label":"South Dakota","selected":false,"children":[]},{"value":"10152","label":"Tennessee","selected":false,"children":[]},{"value":"10153","label":"Texas","selected":false,"children":[]},{"value":"10154","label":"Utah","selected":false,"children":[]},{"value":"10155","label":"Vermont","selected":false,"children":[]},{"value":"10156","label":"Virginia","selected":false,"children":[]},{"value":"10157","label":"Washington","selected":false,"children":[]},{"value":"10158","label":"West Virginia","selected":false,"children":[]},{"value":"10159","label":"Wisconsin","selected":false,"children":[]},{"value":"10160","label":"Wyoming","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10136","fieldConfigId":"10239","label":"Name of Person Receiving the New Device","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/122","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/122","calendarParams":{"firstDay":0,"date":"2025-01-15T03:15:44-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NWY1ZDc2YS1mNzcxLTQzMWItYjM2Mi0xMDI1ZGVhYmY0ZjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY5MzAxNDQsIm5iZiI6MTczNjkyODk0NH0.we4fjliruNT3ZV5ujbe2OTYClU2i_pkMBGwDW4Pp1D0","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"75f5d76a-f771-431b-b362-1025deabf4f2","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}